Refund Policy

Return Policy  :

– The product should not be used, or damaged, it should be in the same condition as you received it

– You can’t return any consumable item which has been used or installed, Fragile items,  hygiene-related items, Underwear, Socks, Books, Swimwear, Beauty & Fragrances

– We don’t accept return if it is missing from the package price tags, labels, original packing, freebies, and accessories.

– The refund is returned to your credit card if the order was paid by credit card within 6 days of receiving the returned item in our warehouse.

– The refund is returned by store credit/coupon in case the order was paid through COD within 6 days of receiving the returned item in our warehouse.

– Incase of return, customer takes full responsibility for all shipping costs of the sending and returning shipments

– We do not bear any taxes, customs duties or any other financial charges of any kind in your country or that may be imposed to cross the border, either directly or indirectly related to the purchase of products from our website and are borne by the buyer only.

In order to ensure customer satisfaction, all of your purchases at  are returnable/replaceable within 14 days from the date of delivery to you.

You need to contact us on: WhatsApp (+968 91415059 ) or send an email to  care@karamom.com